Terms of service

Last Updated: August 31, 2026

Welcome to the Rovker website at https://www.rovker.com/ (the “Website”). The Website is operated by Rovker Technology Limited (“Rovker,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of the Website and any products, services, content, features, or tools made available through the Website.

By accessing or using our Website, creating an account, placing an order, or purchasing any product from us, you agree to be bound by these Terms, as well as any policies or guidelines incorporated into these Terms by reference, including our Privacy Policy, Shipping Policy, Return Policy, and Warranty Policy.

Please read these Terms carefully before using our Website. If you do not agree with any part of these Terms, you may not access or use the Website or our services.

1. General Terms

By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have authorized any minor dependents in your care to use this Website where permitted by applicable law.

You may not use our products or services for any unlawful or unauthorized purpose, or violate any applicable laws or regulations while using our Website or services, including intellectual property laws.

You may not transmit worms, viruses, malware, or any other code of a destructive or harmful nature.

Any violation of these Terms may result in the immediate suspension or termination of your access to our Website or services.

2. Website and Service Availability

We reserve the right to modify, suspend, restrict, or discontinue the Website or any portion of our services at any time, with or without notice.

We may also modify or discontinue products, features, services, specifications, pricing, or other Website content at any time.

We are not responsible for any loss or damage resulting from any modification, suspension, interruption, or discontinuation of the Website or our services, to the extent permitted by applicable law.

3. Account Registration and Security

Certain features of the Website may require you to create an account.

You agree to provide accurate, complete, and current information when creating an account and to promptly update your information when necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You agree to notify us promptly if you become aware of any unauthorized access to or use of your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms or applicable law.

4. Product Information and Specifications

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colors, features, and other information displayed on our Website are accurate and up to date.

However, we do not guarantee that all information will always be complete, accurate, current, or error-free.

Product images are provided for illustrative purposes. Actual product colors may vary depending on your device, display settings, lighting conditions, production batches, or other factors.

Product specifications, designs, components, features, and configurations may change from time to time due to product improvements, manufacturing changes, availability, or other business reasons.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice, subject to applicable law.

5. Electric Bike and Electric Dirt Bike Use

Rovker products may include electric bicycles, electric dirt bikes, electric motorcycles, and other powered vehicles.

These products may involve inherent risks associated with speed, terrain, traffic, weather, mechanical operation, falls, collisions, and other conditions.

You are responsible for using our products safely, responsibly, and in accordance with the applicable laws and regulations in your location.

Before operating a Rovker product, you should:

Read and understand the applicable owner's manual and safety instructions.
Follow all operating, charging, maintenance, and safety instructions.
Wear appropriate protective equipment, including a properly fitted helmet where required or recommended.
Follow all applicable federal, state, county, city, and local laws and regulations.
Determine whether the product is legally permitted for use on public roads, bike paths, trails, private property, or other locations.
Use the product only in areas and conditions appropriate for its design and intended use.
Avoid unauthorized modifications that may affect the safety or performance of the product.

Laws governing electric bicycles, electric motorcycles, and electric dirt bikes may vary by state, city, county, and other jurisdiction.

Rovker does not guarantee that any particular product is street legal, registrable, licensable, or permitted for use in a particular jurisdiction.

You are solely responsible for determining whether a product may legally be purchased, registered, operated, or used in your location.

6. Orders and Order Acceptance

Submitting an order through our Website does not guarantee that the order will be accepted.

We reserve the right to refuse, limit, or cancel any order for any reason, including but not limited to:

Product availability;
Pricing or product information errors;
Payment processing issues;
Suspected fraud or unauthorized transactions;
Unusual or excessive quantities;
Shipping restrictions;
Invalid or undeliverable addresses;
Violations of these Terms or applicable law; or
Other legitimate business or operational reasons.

If we cancel an order after payment has been received, we will refund the applicable amount in accordance with our policies and applicable law.

If an order is modified or canceled, we may attempt to notify you using the email address, phone number, billing address, or other contact information provided with your order.

7. Pricing and Payment

All prices displayed on the Website are subject to change without notice.

The final price applicable to your order will generally be the price displayed at checkout, subject to applicable taxes, discounts, promotions, and any corrections required by law.

We reserve the right to correct pricing errors, including after an order has been submitted.

You agree to provide valid, accurate, complete, and current billing and payment information.

By submitting payment information, you authorize us and our third-party payment providers to process the applicable charges associated with your order.

If your payment cannot be authorized or processed, we may delay, suspend, or cancel your order.

8. Taxes

You are responsible for any applicable sales tax, use tax, duties, fees, or other government-imposed charges associated with your purchase, except where otherwise required by applicable law.

Applicable taxes may be calculated and displayed during checkout.

9. Shipping and Delivery

Shipping methods, processing times, estimated delivery times, shipping charges, and other delivery information are described in our Shipping Policy.

We make reasonable efforts to process and ship orders within the estimated timeframes provided on the Website.

However, delivery times may be affected by circumstances beyond our reasonable control, including:

Carrier delays;
Severe weather;
Holidays;
Incorrect or incomplete shipping information;
Customs or regulatory requirements;
Transportation disruptions;
Supply chain interruptions;
Natural disasters; or
Other unforeseen circumstances.

Any estimated delivery date is an estimate and is not a guaranteed delivery date unless expressly stated otherwise.

10. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Return Policy.

Before requesting a return or exchange, please review the applicable eligibility requirements, time limits, product condition requirements, shipping requirements, and refund procedures described in our Return Policy.

Nothing in these Terms is intended to limit any non-waivable rights you may have under applicable consumer protection laws.

11. Warranty

Rovker products are covered by the applicable limited warranty described in our Warranty Policy.

The Warranty Policy explains the applicable warranty period, coverage, exclusions, limitations, and claim procedures.

Unless expressly stated in the Warranty Policy, these Terms do not expand or modify any product warranty.

Damage caused by misuse, improper installation, unauthorized modification, accident, abuse, neglect, normal wear and tear, or failure to follow applicable instructions may not be covered by the warranty.

12. Intellectual Property

All content and materials available on the Website, including but not limited to:

Rovker trademarks and logos;
Brand names;
Product names;
Product designs;
Product images;
Text and written content;
Graphics;
Videos;
Audio;
Software;
Website design;
Page layouts;
Source code; and
Other materials,

are owned by or licensed to Rovker and are protected by applicable intellectual property laws.

Except as expressly permitted by us in writing, you may not reproduce, copy, modify, distribute, publish, transmit, sell, license, create derivative works from, or commercially exploit any Website content.

You may not use Rovker trademarks, logos, brand names, or other intellectual property without our prior written permission.

13. User Reviews, Comments, and Submissions

If you submit reviews, comments, photographs, videos, suggestions, ideas, feedback, questions, or other materials to us (“User Content”), you grant Rovker a worldwide, non-exclusive, royalty-free, transferable, and sublicensable right to use, reproduce, modify, edit, publish, translate, distribute, display, and otherwise use such User Content for lawful business purposes.

You represent and warrant that:

You own or otherwise have the necessary rights to submit the User Content;
Your User Content does not violate any applicable law;
Your User Content does not infringe or violate the rights of any third party;
Your User Content is not fraudulent, misleading, defamatory, abusive, or otherwise unlawful; and
Your User Content does not contain viruses, malware, or other harmful code.

We are not obligated to monitor User Content, but we reserve the right to review, edit, restrict, or remove any content that we reasonably believe violates these Terms or applicable law.

You remain solely responsible for the User Content you submit.

14. Feedback

If you provide us with suggestions, ideas, recommendations, or other feedback regarding our products, services, or Website, you agree that we may use such feedback without restriction and without compensation or obligation to you, unless otherwise agreed in writing.

15. Third-Party Services

We may provide access to third-party services, applications, payment processors, shipping providers, analytics tools, or other third-party services.

These services may be subject to separate terms and privacy policies established by the applicable third-party provider.

We do not control and are not responsible for the operation, availability, accuracy, security, or performance of third-party services.

Your use of third-party services is at your own risk and subject to the applicable third party's terms and policies.

16. Third-Party Links

Our Website may contain links to third-party websites, platforms, products, or services.

These links are provided for convenience only.

We do not control or endorse third-party websites and are not responsible for their content, accuracy, availability, security, privacy practices, products, services, or policies.

You access third-party websites at your own risk and should review their applicable terms and privacy policies before using them or completing any transaction.

17. Personal Information

Your submission of personal information through the Website is governed by our Privacy Policy.

By using the Website, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected, used, stored, and processed as described therein.

18. Errors, Inaccuracies, and Omissions

From time to time, the Website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, specifications, shipping information, or other content.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or change information at any time without prior notice, including after an order has been submitted.

If we are required by applicable law to provide notice, a refund, or another remedy, we will comply with the applicable legal requirements.

19. Prohibited Uses

You may not use the Website or its content:

For any unlawful purpose;
To violate any applicable law or regulation;
To infringe intellectual property rights;
To harass, abuse, threaten, or discriminate against others;
To submit false or misleading information;
To transmit viruses, malware, or harmful code;
To collect personal information without authorization;
To send spam, phishing messages, or other unsolicited communications;
To use automated systems, bots, crawlers, or scraping tools without authorization;
To interfere with the security or operation of the Website;
To gain unauthorized access to accounts, systems, or networks;
To engage in fraudulent or deceptive transactions;
To reproduce or commercially exploit Website content without authorization; or
To circumvent any security or access-control features of the Website.

We reserve the right to suspend or terminate access to the Website if you violate these restrictions.

20. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website, services, and products are provided on an “AS IS” and “AS AVAILABLE” basis.

Except as expressly provided in our written warranty policies or required by applicable law, Rovker disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

The Website will always be available;
The Website will operate without interruption;
The Website will be error-free;
Website information will always be accurate or current;
Defects will always be corrected;
The Website will be secure or free from harmful components; or
The Website or services will meet your particular requirements.

Some jurisdictions do not allow certain warranty disclaimers, so some of these limitations may not apply to you.

21. Assumption of Risk

The use of electric bikes, electric dirt bikes, electric motorcycles, and other powered products involves inherent risks.

These risks may include, without limitation, falls, collisions, loss of control, mechanical failure, road or trail hazards, weather conditions, traffic, property damage, bodily injury, and other risks associated with powered vehicle use.

By purchasing or using our products, you acknowledge these inherent risks and agree to use the products responsibly and in accordance with applicable instructions and laws.

You are responsible for determining whether you are physically and technically capable of safely operating the product.

22. Limitation of Liability

To the fullest extent permitted by applicable law, Rovker Technology Limited and its affiliates, directors, officers, employees, agents, contractors, service providers, and licensors will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to:

Your use of or inability to use the Website;
Your use of or inability to use our products or services;
Product performance;
Loss of data;
Loss of revenue or profits;
Loss of business opportunities;
Business interruption; or
Any other indirect loss or damage.

To the fullest extent permitted by law, if Rovker is found liable for any claim arising from a product or service purchased through the Website, Rovker's total cumulative liability will not exceed the amount you actually paid for the specific product or service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

23. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Rovker Technology Limited, its affiliates, directors, officers, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, expenses, and reasonable attorneys' fees arising out of or related to:

Your violation of these Terms;
Your violation of applicable laws or regulations;
Your infringement of any third-party rights;
Your User Content;
Your misuse or unauthorized use of our products or services; or
Your fraudulent, negligent, or unlawful conduct.

24. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

25. Termination

These Terms remain effective unless terminated by you or by us.

We may suspend or terminate your access to the Website or services at any time if we reasonably believe that you have violated these Terms, applicable law, or any other applicable policy.

Termination will not affect any rights, obligations, or liabilities that accrued before termination.

Any provisions that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, and dispute-related provisions, will survive termination.

26. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return Policy, Warranty Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and Rovker regarding your use of the Website and services.

These Terms supersede any prior agreements, communications, or understandings relating to the same subject matter.

27. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

Any waiver must be made in writing and will apply only to the specific circumstance for which it was provided.

28. Force Majeure

Rovker will not be responsible for any delay, interruption, or failure to perform caused by circumstances beyond our reasonable control.

Such circumstances may include, without limitation:

Natural disasters;
Severe weather;
Fire;
Flood;
Earthquake;
War;
Terrorism;
Public health emergencies;
Government actions;
Labor disputes;
Transportation disruptions;
Supply chain interruptions;
Internet or telecommunications failures;
Power outages;
Carrier delays; or
Other events beyond our reasonable control.

We will make reasonable efforts to resume affected services when circumstances permit.

29. Governing Law

These Terms will be governed by and interpreted in accordance with applicable laws of the United States, without regard to conflict-of-law principles, except to the extent otherwise required by applicable law.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived under the laws applicable to them.

30. Dispute Resolution

If a dispute arises between you and Rovker relating to the Website, products, services, orders, or these Terms, both parties agree to first attempt to resolve the dispute through good-faith communication.

Before initiating formal legal proceedings, you are encouraged to contact us using the information provided below so that we have an opportunity to investigate and attempt to resolve the issue.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

31. Electronic Communications

When you visit our Website, create an account, place an order, or communicate with us electronically, you consent to receive electronic communications from us.

These communications may include:

Order confirmations;
Payment confirmations;
Shipping and delivery updates;
Account notifications;
Customer service communications;
Policy updates; and
Other transaction-related communications.

Where permitted by law, you agree that electronic communications satisfy any legal requirement that such communications be provided in writing.

32. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

When changes are made, we will post the updated version on this page and revise the “Last Updated” date above.

Where required by applicable law, we may provide additional notice of material changes.

Your continued use of the Website after updated Terms are posted constitutes your acceptance of the revised Terms, except where applicable law requires a different form of consent.

If you do not agree with the revised Terms, you should stop using the Website and our services.

33. Contact Information

If you have questions, concerns, or requests regarding these Terms of Service, please contact us:

Rovker Technology Limited

Email: support@rovker.com

For order-related inquiries, please include your order number and relevant details so that we can assist you more efficiently.

Rovker Technology Limited
Last Updated: August 31, 2026