Privacy policy


Last Updated: February 12, 2026

Rovker Technology Limited (“Rovker,” “we,” “us,” or “our”) operates this online store and website, including all related content, features, functionality, tools, products, and services (collectively, the “Services”).

Our Services are powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store and provide shopping, payment, checkout, and related services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit or use our Services, make a purchase, create an account, contact us, subscribe to our marketing communications, or otherwise interact with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

If there is any conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control with respect to personal information.

1. Personal Information We Collect

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or could reasonably be associated with you or another individual.

Personal information does not include information that has been anonymized, de-identified, or aggregated so that it cannot reasonably be associated with you.

Depending on how you interact with us, the Services you use, your location, and applicable law, we may collect the following categories of personal information.

A. Contact Information

We may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Other contact information you voluntarily provide

B. Account Information

If you create an account, we may collect:

  • Username

  • Password

  • Account preferences

  • Saved addresses

  • Order history

  • Account settings

  • Information used to authenticate or secure your account

Please do not use passwords that you have previously used on other websites, and do not share your account credentials with anyone.

C. Order and Transaction Information

When you purchase or attempt to purchase products through our Services, we may collect:

  • Products purchased

  • Products viewed or added to your cart

  • Wishlist activity

  • Order history

  • Order numbers

  • Purchase dates

  • Transaction amounts

  • Returns, refunds, exchanges, and cancellations

  • Shipping and delivery information

  • Payment status

  • Other information necessary to process your transaction

D. Payment Information

Payments made through our Services may be processed by third-party payment processors.

Depending on the payment method you use, we may receive limited payment-related information, such as:

  • Payment method

  • Payment status

  • Transaction information

  • Billing information

  • Payment confirmation

  • Limited payment card information

We generally do not directly store complete credit card numbers or payment authentication information on our own systems when payment processing is handled by a third-party payment provider.

E. Communications and Customer Support Information

When you contact us, communicate with customer service, submit an inquiry, request assistance, or otherwise communicate with us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Order information

  • Contents of your communications

  • Information you provide regarding a product, return, warranty, or other request

  • Other information necessary to respond to your inquiry

F. Device and Technical Information

When you access our Services, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Operating system

  • Device type

  • Device identifiers

  • Language preferences

  • Time zone

  • Network connection information

  • Referring website or source

  • General geographic information

  • Pages viewed

  • Date and time of access

G. Usage Information

We may collect information about how you interact with our Services, including:

  • Pages and products you view

  • Search activity

  • Links you click

  • Products added to your cart

  • Products added to your wishlist

  • Browsing patterns

  • Session information

  • Website interaction data

  • Marketing engagement

  • Other activity associated with your use of the Services

2. How We Collect Personal Information

We may collect personal information through several sources.

Information You Provide Directly

We collect information that you voluntarily provide, including when you:

  • Create an account

  • Place an order

  • Complete checkout

  • Subscribe to marketing communications

  • Contact customer service

  • Request a return or exchange

  • Submit a warranty request

  • Participate in promotions or surveys

  • Submit product reviews or other content

  • Otherwise communicate with us

Information Collected Automatically

When you use our Services, we and our service providers may automatically collect certain information through cookies, pixels, tags, web beacons, log files, and similar technologies.

Information From Service Providers

We may receive information from companies that provide services on our behalf, such as:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and technology providers

  • Analytics providers

  • Marketing and advertising providers

  • Customer service providers

  • Fraud prevention services

Information From Business Partners and Third Parties

Where permitted by applicable law, we may receive information from business partners, advertising partners, social media platforms, or other third parties that interact with us or provide services to us.

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate, secure, analyze, and improve our Services.

Cookies are small data files stored on your device when you visit a website.

We may use cookies for purposes including:

Essential Cookies

These cookies help the Services function properly, including:

  • Shopping cart functionality

  • Checkout

  • Account authentication

  • Security

  • Fraud prevention

  • Session management

Performance and Analytics Cookies

These technologies help us understand how visitors use our Services so that we can:

  • Measure website traffic

  • Understand user behavior

  • Identify technical problems

  • Improve website performance

  • Improve our products and Services

Marketing and Advertising Cookies

Where permitted by applicable law, we may use cookies and similar technologies to:

  • Measure advertising effectiveness

  • Show relevant advertisements

  • Understand marketing performance

  • Provide personalized advertising

  • Measure conversions

You may be able to control or disable certain cookies through your browser settings or other available privacy controls. Disabling certain cookies may affect the functionality of the Services.

4. How We Use Your Personal Information

We may use personal information for the following purposes.

A. Providing and Improving the Services

We may use your information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Manage returns, exchanges, and refunds

  • Provide warranty and after-sales support

  • Create and manage customer accounts

  • Provide customer service

  • Maintain and improve our website

  • Improve products and Services

  • Personalize your shopping experience

  • Recommend products

  • Remember your preferences

  • Troubleshoot technical issues

B. Marketing and Advertising

Where permitted by applicable law, we may use your information to:

  • Send promotional emails

  • Send promotional text messages

  • Provide product updates

  • Send special offers and discounts

  • Display advertisements

  • Measure advertising effectiveness

  • Provide personalized marketing

  • Promote products that may be relevant to your interests

You may unsubscribe from promotional emails by using the unsubscribe link included in the email.

If you receive marketing text messages, you may opt out by following the instructions provided in those messages.

Please note that even if you opt out of marketing communications, we may still send you non-promotional communications relating to your orders, account, transactions, security, or other necessary Services.

C. Security and Fraud Prevention

We may use personal information to:

  • Verify accounts

  • Authenticate transactions

  • Detect suspicious activity

  • Prevent fraud

  • Prevent unauthorized transactions

  • Investigate security incidents

  • Protect our customers, employees, Services, and business

  • Enforce our policies

D. Communications

We may use your information to:

  • Respond to questions and requests

  • Provide customer support

  • Provide order updates

  • Provide shipping notifications

  • Communicate about returns and warranties

  • Notify you about changes to our Services

  • Maintain our customer relationship

E. Legal and Compliance Purposes

We may use your information when reasonably necessary to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests from government authorities

  • Protect our legal rights

  • Establish, exercise, or defend legal claims

  • Enforce our Terms of Service and other policies

  • Investigate suspected violations or unlawful activity

5. How We Share Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide the Services.

We may share information with the following categories of recipients:

Service Providers

We may share information with companies that provide services on our behalf, including:

  • Shopify and related technology providers

  • Payment processors

  • Shipping and fulfillment providers

  • Customer support providers

  • Website hosting providers

  • Analytics providers

  • Marketing and advertising providers

  • Fraud prevention providers

  • IT and security providers

These providers may process personal information only as necessary to provide services to us or as otherwise permitted by applicable law.

Business Partners

We may share certain information with business partners where necessary to provide products, services, promotions, or other business functions.

Advertising and Analytics Providers

We may share certain information with analytics and advertising providers to help us understand website usage, measure advertising campaigns, and provide or improve relevant advertising, subject to applicable law and available privacy choices.

Legal and Regulatory Authorities

We may disclose information when we believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to a valid legal process

  • Respond to government requests

  • Protect our rights or property

  • Protect the safety of our customers or others

  • Investigate fraud or illegal activity

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. Shopify

Our online store is hosted and powered by Shopify.

Shopify provides the technology that allows us to offer our Services, including online shopping, checkout, and other ecommerce functionality.

Information submitted through our store may be processed by Shopify and its service providers in accordance with their applicable privacy practices.

For more information about how Shopify handles personal information, please review Shopify's privacy documentation.

7. Third-Party Services and Links

Our Services may contain links to third-party websites, applications, services, social media platforms, or other resources.

These third parties may collect information directly from you and may have their own privacy policies and practices.

We are not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of any third-party service before providing personal information.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Providing and maintaining the Services

  • Processing transactions

  • Maintaining business and transaction records

  • Providing customer support

  • Resolving disputes

  • Preventing fraud

  • Complying with legal and regulatory obligations

  • Enforcing our agreements

The length of time we retain information depends on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer reasonably necessary, we may delete, anonymize, or de-identify it, subject to applicable law and legitimate business requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of electronic transmission or storage is completely secure.

Therefore, we cannot guarantee that your personal information will always be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been compromised.

10. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • The right to know what personal information we collect

  • The right to request access to your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of certain personal information

  • The right to opt out of certain marketing communications

  • The right to withdraw consent where processing is based on consent

  • The right to request information about certain disclosures of personal information

  • The right to appeal certain privacy decisions, where applicable

These rights may vary depending on your jurisdiction and may be subject to legal exceptions.

To exercise applicable privacy rights, please contact us using the information provided in the “Contact Us” section below.

We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.

11. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (“CCPA”), as amended.

Depending on the circumstances and applicable law, California residents may have rights to:

  • Know or access certain personal information we collect and use

  • Request deletion of certain personal information

  • Request correction of inaccurate personal information

  • Opt out of certain activities involving personal information, where applicable

  • Receive information about how personal information is collected, used, and disclosed

  • Not be discriminated against for exercising applicable privacy rights

We do not sell personal information for monetary consideration in the ordinary course of our business.

If our data practices constitute “sharing” or another regulated activity under applicable California law, you may have additional rights or opt-out choices.

To submit a California privacy request, contact us using the information below.

We may take reasonable steps to verify your identity before responding to a request.

12. Marketing Communications

You may receive marketing communications from us if you have:

  • Subscribed to our mailing list

  • Created an account

  • Made a purchase

  • Requested information

  • Otherwise provided consent where required by applicable law

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in the applicable email.

You may also contact us directly to request that your information be removed from certain marketing lists.

Please note that opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications.

13. Children's Privacy

Our Services are not intended for children under the age required by applicable law to provide consent for online services.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate parental or guardian consent, please contact us.

If we become aware that we have collected personal information from a child when required consent was not obtained, we will take reasonable steps to delete the information as required by applicable law.

14. International Data Transfers

Rovker Technology Limited is based in Hong Kong, and our service providers may be located in different countries or regions.

As a result, your personal information may be transferred to, stored in, or processed in countries outside the country where you reside.

Privacy and data protection laws in these countries may differ from those in your jurisdiction.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

15. Do Not Track

Some browsers and devices provide “Do Not Track” or similar privacy signals.

Because there is currently no universally accepted standard for responding to all such signals, our Services may not respond to every browser-based Do Not Track setting.

Where required by applicable law, we will honor applicable legally recognized privacy signals.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If we make material changes, we may provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Your continued use of the Services after the updated Privacy Policy becomes effective constitutes acceptance of the revised policy to the extent permitted by applicable law.

17. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern about how your personal information is handled, please contact us:

Company Name:
Rovker Technology Limited

Certificate No.:
80936497

Customer Service Email:
Support@rovker.com

Address:
UNIT D18, 3/F WONG KING INDUSTRIAL BUILDING
NO. 2 TAI YAU STREET
SAN PO KONG, HONG KONG

We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.

Last Updated: February 12, 2026